If you cannot even start Messenger without getting the “Stopped working” message box try to reset the settings in regedit:
HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger
Delete the value of the keys:
- AppCompatCanary
- AppSettings
This should make messenger reset the values and start up normally.
Microsoft suggests to do this as well:
Delete key UTL type REG_SZ with your email in: HKEY_CURRENT_USER\Software\Microsoft\MSNMessenger\PerPassportSettings\<Hash Number>
After sign in remember to change your display image.
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